Service Request Ticket

Service Request Information

CONTACT	Name	Price, Sharon	Date	Mar 12, 2013 09:49 AM
	Department	Student Enrichment Program	Phone	89355
	Location		Email	pricesl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20080167 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	HP Business Inkjet 2800dtn Printer #C8164A#A2L
	Serial No.	TH8585Z06T	Location	PDR
	Model	C8164A#A2L	Hostname	lab-mnb110color.wou.edu
	Notes	duplexing, 2nd 250 sheet tray IP: 140.211.78.37	Ink/Toner Refill	HP 31A or HP 31X
	Wired NIC	00:1B:78:E7:0C:B5

TECHS	Submitted by	Joshua Johnson	Contact	jjohnson09@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Mar 19, 2013 04:23 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Mar 19, 2013 04:23 PM	printed a test page and went through fine	Add Attachment
Adam Fyffe	Mar 18, 2013 01:44 PM	When I went there was a final going on.	Add Attachment
Adam Fyffe	Mar 18, 2013 08:24 AM	Task reassigned to Adam Fyffe.	Add Attachment
Joshua Johnson	Mar 12, 2013 09:49 AM	**This is an email** Yes, it's 2008 0167 Thanks for your assistance! On Tue, Mar 12, 2013 at 9:34 AM, ucshelpdesk wrote: On 3/12/2013 9:31 AM, Sharon Price wrote: > Hello UCS Request Desk, > > I have tried to print down to the color printer in MNB 110 from my computer and it only works about 1/2 the time and now earlier I went down and it says "processing job" which it has said since I tried to print to it yesterday mid afternoon. > > Thanks for your help, > Sharon > > -- > Sharon Price > pricesl@wou.edu > Western Oregon University > Mathematics Department Office (MNB 116) > 345 Monmouth Avenue N. > Monmouth OR 97361 > Office Phone: (503) 838-8465 > FAX (503) 838 - 8752	Add Attachment