Status changed from (1) Pending to (5) Completed

Received the new printer.  Will be working on it today

Epson is willing to exchange our printer with a
refurbished printer of the same series

red blinking link light.  when pinging the host is
not found.  patch cable switch does not help. 
need to check with Paul to see if something on the
patch panel is wrong.

****This is an email****
Our "Kandinski" printer is acting up, at a really
bad time!

It's the right-hand Epson 3880, WOU id# 20120612,
and the issue seems to be network communication. A
few people sent print jobs that never printed, the
progress bar just keeps spinning away, and it
never gave an error message. And some simply saw
"error" in the Print Queue dialog box, but no
error message to follow. I powered it off for a
few minutes and tried again, but no luck. The
printer drivers still appears as expected, so it's
not the same issue ('broken" driver) that we
encountered on the other 3880 in the back room a
few weeks back. I even sent a test page, through
the printer utility, and it disappeared from the
queue, giving the appearance of having been
printed, but the status just continued to say
'Ready' without printing anything.

The students are working on a BIG project that
needs printing tonight and/or tomorrow, so being
down to one printer is inconvenient. They are
printing directly from InDesign and from Acrobat
Reader.
Any help you can give is much appreciated!

Thanks,
Jen Bracy