Service Request Ticket - # 49869

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2013 08:32 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100785[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504547 Location PDR

Model P8860/DN Hostname apsc1.wou.edu
Notes 140.211.64.16 Metered Pin:3011 PAGEPACK Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D6:51:86

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 28, 2013 08:59 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Laven Voth Mar 15, 2013 09:03 AM 
Task reassigned to Megan Eichler.
 Add Attachment
Laven Voth Mar 15, 2013 09:03 AM 
I think Megan was working on this with the xerox
people
 Add Attachment
Joshua Johnson Mar 13, 2013 08:32 AM 
ref west is not taking any print jobs. It is
hooked up but not printing anything when a print
job is sent out. This is causing the other printer
to be over worked. There is not error messages or
any other problems showing.

pagell@wou.edu
HL 117
88881
 Add Attachment