Service Request Ticket - # 49870

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2013 10:40 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090133[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFL0CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6A:F3

TECHS Submitted by Hannah Arriola Contact harriola08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 14, 2013 03:51 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 14, 2013 03:50 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Mar 14, 2013 03:50 PM 
Did a "gpforce /update"

Printed out a test page just fine.
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Hannah Arriola Mar 13, 2013 10:40 AM 
Computer B4 will no connect to the printer, says 
the port is unknown.
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