Service Request Ticket - # 49872

Service Request Information

CONTACT Name Smith, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2013 09:56 AM
Department Center for Academic Innovation Phone 88691
Location Email smithsl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091293[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53F1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software MS Office Pro Plus 2007 license from P0074819, Adobe Acrobat Pro 10 for WIN from P0081504, FileMaker Pro 11 from P0082550

Wired NIC B8:AC:6F:83:F9:A8

TECHS Submitted by Dale Goodell Contact goodeld@wou.edu 88122
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

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Entered by Date Memo
Dale Goodell May 27, 2014 12:02 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 23, 2013 10:01 AM 
Sandy has requested that we wait until after
Summer Term for this upgrade.  Teri is using
PeopleWare, an old application that they will be
phasing out.  With workflow, summer would be a
better time for this machine to be upgraded.
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Dale Goodell Mar 14, 2013 09:56 AM 
The original task for this upgrade was created
summer 2012.  Sandy has requested that we wait
until late April for this upgrade.  According to
UCS Inventory, this machine has Adobe Acrobat Pro
10 (Windows) and FileMaker Pro 11 installed.  We
also need to ask about PeopleWare.
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