Service Request Ticket - # 49876

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2013 02:20 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090156[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFJZVH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Linux Software MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:31:4F:34

TECHS Submitted by Hannah Arriola Contact harriola08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 14, 2013 03:50 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Mar 14, 2013 03:50 PM 
Task reassigned to Megan Eichler.
 Add Attachment
Megan Thibeault Mar 14, 2013 03:50 PM 
Did a "gpforce /update"

Printed out a test page just fine.
Add Attachment
Hannah Arriola Mar 14, 2013 02:20 PM 
Computer B5 in APSC computer lab is not 
connecting to printer, giving the error message: 
port unknown
 Add Attachment