Service Request Ticket - # 49907

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2013 10:05 AM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120646[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25K80CXDNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software

Wired NIC 10:DD:B1:9F:BD:88


Wireless NIC 8C:2D:AA:47:78:4D


Bluetooth NIC 8C:2D:AA:47:78:4E

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 12, 2013 04:13 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 01, 2013 08:39 AM 
Priority changed from (3) Priority to (2) High Priority.
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Lori Burgeson Mar 28, 2013 07:35 AM 
Task reassigned to Dale Goodell.
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Lori Burgeson Mar 28, 2013 07:35 AM 
Dale:  We have not received any word from Gavin
about wanting to set up these computers before you
return.  You can coordinate with him a time to set
these up.
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Dale Goodell Mar 19, 2013 04:23 PM 
Priority changed from (2) High Priority to (3) Priority.
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Dale Goodell Mar 19, 2013 04:23 PM 
Task reassigned to Lori Burgeson.
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Dale Goodell Mar 19, 2013 04:23 PM 
Machine is imaged and ready to go.
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Dale Goodell Mar 19, 2013 11:02 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Mar 19, 2013 11:02 AM 
Task reassigned to Dale Goodell.
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Lacey Davis Mar 19, 2013 10:05 AM 
An Apple iMAC needs to be setup and delivered
(GFA) to Gavin Keulks in APSC 213. This is for the
honors lab. The new computer W# is 20120646[Edit Inv], the
old computer W# is 20081040[Edit Inv]. The equipment is
located on the counter in ITC 008. A super drive
goes with it.
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