Service Request Ticket - # 49909

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2013 10:23 AM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110873[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BRZ4V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:15:8C

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 12, 2013 04:01 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 01, 2013 08:39 AM 
Priority changed from (3) Priority to (2) High Priority.
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Lori Burgeson Mar 28, 2013 07:36 AM 
Task reassigned to Dale Goodell.
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Lori Burgeson Mar 28, 2013 07:36 AM 
Dale:  We have not received any word from Gavin
about wanting to set up these computers before you
return.  You can coordinate with him a time to set
these up.

This machine has been imaged with the oobe staff
image.  It includes MS Office 2010 and all updates
have been applied.  I did not include any
specialty software as nothing was included in the
ticket
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Dale Goodell Mar 19, 2013 04:25 PM 
Priority changed from (2) High Priority to (3) Priority.
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Dale Goodell Mar 19, 2013 03:42 PM 
I haven't started this one yet.
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Dale Goodell Mar 19, 2013 03:39 PM 
Task reassigned to Lori Burgeson.
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Dale Goodell Mar 19, 2013 11:03 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Mar 19, 2013 11:03 AM 
Task reassigned to Dale Goodell.
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Lacey Davis Mar 19, 2013 10:23 AM 
A dell computer and monitor need to be setup and
delivered (GFA) to Gavin Keulks in APSC 213. It is
for the Honors Lab. The new computer W# is
20110873[Edit Inv] and the new monitor W# is 20110990[Edit Inv]. The
old computer W# is 20080600[Edit Inv]. The equipment is
located on the counter in ITC 008.
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