Task reassigned to Laven Voth.

switched to a different encoding codec.  Seemed to
work.

Priority changed from (3) Priority to (2) High Priority.

****This is an email****
Hi there,

We use the Prism program to convert files that we
can add to Camtasia so that they are made
accessible with captions. We are running into a
problem with several files that we have access to
for a Psy 201 class, and when converting from .avi
to .mov, something is going wrong and the new .mov
file isn't playable. Some files have done ok, but
we have a handful of problematic ones.

It's the interpreters who are working on this
project and we're in a huge time crunch to get
these done. Is there any way somebody could come
help us tomorrow morning? An interpreter will be
here all day, so we'd love to see a face :)

Thanks for any help!

Sarah Hewlett
Office of Disability Services
Interpreter