Service Request Ticket - # 49927

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2013 08:16 AM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050249[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXC21440 Location PDR

Model #TB37211/a Hostname itc104.wou.edu
Notes IP: 140.211.114.77 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:A6:28

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Mar 22, 2013 12:03 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Mar 22, 2013 12:03 PM 
Printer jam error is fixed
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Adam Fyffe Mar 22, 2013 11:58 AM 
Task reassigned to Adam Fyffe.
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Megan Thibeault Mar 21, 2013 04:22 PM 
Replaced all of the rollers today.. Still
receiving errors...
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Katie Halvorson Mar 21, 2013 08:17 AM 
****This is an email****
Yes, I've restarted and that doesn't fix it. I was
unable to find any jammed paper.
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Katie Halvorson Mar 21, 2013 08:16 AM 
****This is an email****
Hello,

Printer #20050249[Edit Inv] in ITC 104 is reporting a paper
jam, but I can't find anything in there. Could
someone please take a look at it? Thank you.

-- 
Daniel Tankersley
Assistant Professor of Art
Visual Communication Design
Western Oregon University
(503)838-9658
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