Service Request Ticket - # 49929

Service Request Information

CONTACT Name Beck-Boersma, Bev   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2013 09:23 AM
Department Business Services Phone 88958
Location Email boersmab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110832[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G955V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:23:4F:9A

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Mar 21, 2013 10:53 AM 
Task reassigned to Laven Voth.
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Laven Voth Mar 21, 2013 10:53 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Mar 21, 2013 10:53 AM 
Uninstalled Java 7
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Katie Halvorson Mar 21, 2013 09:23 AM 
She was trying to approve banner documents and she
can't get into Banner because she updated her Java
and has newest version.  Needs the old version
back on her computer.

She has to leave at noon and needs it done asap.
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