Service Request Ticket - # 49948

Service Request Information

CONTACT Name Haberman, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 26, 2013 12:01 PM
Department Natural Science Division Phone 88478
Location Email habermk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20091029[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VG9RL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819, TRANSFER JUNE2017 to new PC laptop W#20161103: Primer 6 (v.6.1.15)and Permanoa+ add-on, single user, university licence from P0089146

Wired NIC B8:AC:6F:7D:2F:B8


TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public

Entered by Date Memo
Tricia Flaherty Mar 27, 2013 01:20 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Tricia Flaherty Mar 27, 2013 01:20 PM
picked up by Karen at 1:20pm 3-27-2013
Add Attachment
Tricia Flaherty Mar 27, 2013 01:16 PM
Task reassigned to Tricia Flaherty.
Add Attachment
Tricia Flaherty Mar 27, 2013 01:16 PM
She has decided to come in today and pick up the
manuals etc. and will no longer need our help.  If
she runs into andy installation issues she will
re-open this Service Request but she is on her own
for now Thanks, TRICIA 
Add Attachment
Jared Petersen Mar 27, 2013 10:57 AM
Will install software tomorrow.
Add Attachment
Adam Fyffe Mar 26, 2013 01:41 PM
Task reassigned to Jared Petersen.
Add Attachment
Lacey Davis Mar 26, 2013 12:01 PM
Karen Haberman needs Primer 6. V6. software  setup
on her computer W# 20091029[Edit Inv]. There are manuals for
the software and disc media which are located on
the shelf across from the restroom in ITC 009.
***Karen is only on campus Thursday morning.
Add Attachment