Service Request Ticket

Service Request Information

CONTACT	Name	Guy, Trisha	Date	Mar 26, 2013 03:48 PM
	Department	Student Health & Counseling Center	Phone	88844
	Location		Email	guyt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Scanner	Edit WOU #	20120692 (opens in a new window)	Bldg/Room	SAC
	Service Tag		Description	Epson WorkForce Pro GT-S50 Scanner #B11B194011
	Serial No.	L3AZ122918	Location	SHC Office TBA (see Tricia Guy)

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	brubakers@wou.edu	88323

Entered by	Date	Memo
Samantha Brubaker			Email Public
Entered by	Date	Memo
Samantha Brubaker	Jun 06, 2013 04:07 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jared Petersen	Mar 29, 2013 08:06 AM	Task reassigned to Richard Kavanagh.	Add Attachment
Jared Petersen	Mar 28, 2013 09:42 AM	Set up one of the scanners. Will need to come back to install the second scanner next week. Both scanners need to be set up with MEDICAT still.	Add Attachment
Jared Petersen	Mar 27, 2013 10:59 AM	Task reassigned to UCS Tech.	Add Attachment
Jared Petersen	Mar 27, 2013 08:35 AM	Left VM	Add Attachment
Jared Petersen	Mar 26, 2013 04:35 PM	Will install the scanners Wednesday morning.	Add Attachment
Lacey Davis	Mar 26, 2013 04:07 PM	Task reassigned to Jared Petersen.	Add Attachment
Lacey Davis	Mar 26, 2013 04:06 PM	Task reassigned to UCS Tech.	Add Attachment
Lacey Davis	Mar 26, 2013 04:06 PM	I moved the scanners to the shelf across from the restroom in ITC 009.	Add Attachment
Adam Fyffe	Mar 26, 2013 03:55 PM	Task reassigned to Jared Petersen.	Add Attachment
Lacey Davis	Mar 26, 2013 03:48 PM	Two Epson Work Force Scanners need to be setup and delivered to the Student Health and Counseling Center. The W#'s are 20120692 & 20120693. The equipment is located on the floor in the inventory area (green/gray boxes).	Add Attachment