Service Request Ticket - # 49957

Service Request Information

CONTACT Name Menear, Carla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 27, 2013 11:50 AM
Department Creative Arts Phone 88275
Location Email menearc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110874[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2C245V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:19:BC

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 12, 2013 04:16 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 01, 2013 08:37 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Apr 01, 2013 08:37 AM 
Task reassigned to Dale Goodell.
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Lacey Davis Mar 27, 2013 11:50 AM 
A GFA dell computer and monitor need to be setup
and delivered to Carla Menear in Terry House room
111. The new computer W# is 20110874[Edit Inv], the new
monitor W# is 20110991[Edit Inv], The old computer W# is
20081166[Edit Inv] and the old monitor W# is 20081169[Edit Inv]. The
equipment is located on the NEW GFA SETUP shelf in
the hallway. NOTE: They were
concerned about getting windows 7, because they
had trouble with their last upgrade, they want to
make sure that their access to printers and
devices are not lost (this is the reason they
wanted to wait so long to get new computers with
windows 7).
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