Service Request Ticket - # 49974

Service Request Information

CONTACT Name Perkins, Portia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2013 10:26 AM
Department Computer Science Division Phone 88480
Location Email perkinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110151[Edit Inv] (opens in a new window) Bldg/Room ITC 306
Service Tag 34XGZQ1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34XGZQ1 Location Portia Perkins

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:97:8E

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact khalvorson08@wou.edu 88925

Tracking

Entered by Date Memo
Katie Halvorson
Email

Public
Entered by Date Memo
Katie Halvorson Apr 01, 2013 01:17 PM 
Task reassigned to Katie Halvorson.
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Katie Halvorson Apr 01, 2013 01:17 PM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Apr 01, 2013 01:17 PM 
called to clear up changing her password changes
passwords for everything WOU.
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Megan Thibeault Apr 01, 2013 01:07 PM 
Task reassigned to Service Request Desk.
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Megan Thibeault Apr 01, 2013 01:07 PM 
Have them contact faye whitenack
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