Service Request Ticket - # 49984

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2013 02:04 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090474[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
Serial No. HAV405275 Location PDR

Model 8860/DN Hostname ch303.wou.edu
Notes IP: 140.211.76.25 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:C4:2A:5B

TECHS Submitted by Ryan Driver Contact rdriver@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Apr 02, 2013 01:23 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Apr 02, 2013 01:23 PM 
Lori and Megan finished this.
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Andrew Gandara Apr 01, 2013 05:03 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Apr 01, 2013 05:03 PM 
Megan and I deleted and drivers, ran gpupdates, and got some to 
work. Still a work in progress
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Ryan Driver Apr 01, 2013 02:04 PM 
Both lab printers are only printing blank pages, 
this is happening for multiple students.
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