Service Request Ticket - # 50030

Service Request Information

CONTACT Name Braa, Dean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2013 12:35 PM
Department Social Science/ Sociology Phone 88270
Location Email braad@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20090544[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71JPFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:19:85


TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public

Entered by Date Memo
Megan Thibeault Oct 15, 2013 04:22 PM
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Apr 03, 2013 01:11 PM
Task reassigned to Self Resolved.
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Katie Halvorson Apr 03, 2013 01:11 PM
changed over to Chrome and everything works now.
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Katie Halvorson Apr 03, 2013 12:35 PM
He is around till 3 today and 10-12 tomorrow.
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Katie Halvorson Apr 03, 2013 12:35 PM
When he tries to open attachments in his email he
usually goes to save as-H drive but I had him try
to save to desktop and save from there to his H
drive and it worked. But he wants his attachments
to go to his H: drive like it used to instead of
remapping every time.

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