Service Request Ticket - # 50032

Service Request Information

CONTACT Name Rector, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2013 02:38 PM
Department Social Science Phone 88294
Location Email rectorj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090575[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71PNFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:12:90

TECHS Submitted by Andrew Gandara Contact agandara09@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Apr 03, 2013 05:28 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Apr 03, 2013 05:28 PM 
I check the machine located at  HSS231A, it was a
driver issue. It work fine.
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Katie Halvorson Apr 03, 2013 02:57 PM 
****This is an email****
Dear UCS:

Today my computer would not print to Krusty, the
Social Science printer.  It does print to my desk
HP printer.

Thanks for your help.
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Dyl Karbia Apr 03, 2013 02:48 PM 
Task reassigned to Dyl Karbia.
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Andrew Gandara Apr 03, 2013 02:38 PM 
He called and can't print to the Social Science
printer off krusty SS-SocialScience W#20080845[Edit Inv] but
he can print to the local printer on his desk.
Other people in the office can print to the
printer just fine.
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