Service Request Ticket - # 50039

Service Request Information

CONTACT Name Vickers Knight, Isabella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2013 09:26 AM
Department Student Health & Counseling Center Phone 88841
Location Email knighti@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110340[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. H90DTR1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0082625 installed as Office Pro Plus 2007

Wired NIC 18:03:73:BA:03:F8

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Apr 04, 2013 11:17 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Apr 04, 2013 11:17 AM 
I made admin but screensavers are not able to be added
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Adam Fyffe Apr 04, 2013 10:23 AM 
will head over at 11
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Adam Fyffe Apr 04, 2013 10:20 AM 
screen saver
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Adam Fyffe Apr 04, 2013 10:04 AM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Apr 04, 2013 09:27 AM 
She is around till 5 and takes lunch 12-1
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Katie Halvorson Apr 04, 2013 09:26 AM 
She was trying to set background and it says she
needs admin rights to the computer.

vickersi
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