Service Request Ticket - # 50060

Service Request Information

CONTACT Name Catto, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2013 10:22 AM
Department Strategic Communications & Marketing Phone 88163
Location Email cattol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple iMac, 20-inch, 2.66HGz Intel Core 2 Duo #Z0FE
Serial No. SQP8490P1ZE6 Location

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software MS Office MAC 2008 from P0068701, (UPG 5-2009 to Adobe Design Premium CS4 from P0070326 but installed as CS3)Adobe Design Premium CS5 Mac from P0075227 installed as CS4 Design Premium, FreeHand MX from P0047748, Extenssis Portflio 6 from P0040999 moved from W#20020499 12-2005, Mac OS X v10.5 Leopard(Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools) and iLife ¿08

Wired NIC 00:23:32:9A:2D:A1


Wireless NIC 00:23:12:1D:46:4A


Bluetooth NIC 00:1E:C2:96:9B:16

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Paul Lambert Apr 09, 2013 10:01 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Apr 08, 2013 04:46 PM 
Task reassigned to Paul Lambert.
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Andrew Gandara Apr 08, 2013 04:46 PM 
Lisa wasn't there, but they showed me what computer to move.
I moved the iMac and the telephone from RM 201 to RM 223.

I gave Tom all the telecom and phone line information, and he 
has already put in a work order for that.
They still need the ethernet ports switched over.
Cottage rm 201 port 37C to rm 223 port 32 1
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Andrew Gandara Apr 08, 2013 04:08 PM 
Left VM
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Octavio Cervantes Apr 05, 2013 10:22 AM 
Lisa needs a phone line and computer transferred
to cottege 223.

(computer and phone line are currently in room 221)

They are available anytime from 8 to 5. ( somebody
is always there)
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