Service Request Ticket - # 50077

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2013 10:45 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090161[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:32:43:79

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Megan Thibeault Apr 08, 2013 03:19 PM 
Task reassigned to Lori Burgeson.
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Megan Thibeault Apr 08, 2013 03:19 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Apr 08, 2013 01:28 PM 
Task reassigned to UCS Tech.
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Octavio Cervantes Apr 08, 2013 10:45 AM 
Computer D2 does not connect to krusty. Computer
is on left side of the lab, middle section.
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