Service Request Ticket - # 50078

Service Request Information

CONTACT Name Jones, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2013 10:45 AM
Department Creative Arts/Theater-Dance Phone 88263
Location Email jonesd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120726[Edit Inv] (opens in a new window) Bldg/Room OPE 208
Service Tag Description HP Officejet Pro 8100 ePrinter #CM752#B1H
Serial No. CN31SBVJFS Location was Deborah Jones

Model CM752A Hostname
Notes Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi MAC Address: 2C:76:8A:C4:8A:2E Ink/Toner Refill BLK-HP950 Colors-Cyan, Magenta and yellow HP951

Wired NIC 88:51:FB:14:32:55


Wireless NIC 88:51:FB:1E:37:6E

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Apr 15, 2013 04:34 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Apr 15, 2013 04:34 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Apr 15, 2013 04:34 PM 
Delivered. Old one is on Megan's desk
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Dyl Karbia Apr 15, 2013 12:54 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Apr 10, 2013 11:12 AM 
She called in and said she is out sick today and
will need to reschedule the delivery and setup of
the printer for Monday April 15th 12:30- 3pm; if
you are not working during that time please put
this back into the general UCS tech queue for
reassignment
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Adam Fyffe Apr 10, 2013 09:58 AM 
Task reassigned to Dyl Karbia.
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Adam Fyffe Apr 10, 2013 09:58 AM 
the printer is on your desk if you could install
it when u get it so she will still be here
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Adam Fyffe Apr 10, 2013 09:11 AM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Apr 09, 2013 02:49 PM 
Tomorrow she is around 1230-3.
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Andrew Gandara Apr 09, 2013 01:04 PM 
Left VM
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Dyl Karbia Apr 09, 2013 08:15 AM 
Left VM
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Andrew Gandara Apr 08, 2013 04:01 PM 
Left VM for hours
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Lacey Davis Apr 08, 2013 10:45 AM 
A HP Office Jet Printer needs to be set up (Local
setup) and delivered to Deborah Jones in OPE 208.
The printer W# is 20120726[Edit Inv]. The equipment is
located on the counter in ITC 008.
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