Status changed from (1) Pending to (5) Completed

Status changed from (3) Order in Process to (1) Pending

Task reassigned to UCS Tech.

Task reassigned to Jared Petersen.

****This is an email****
Good afternoon UCS help desk staff:

Jared Petersen came over today and was able to log
in properly from both the regular network and then
the computer itself.

Please close the service ticket number.

If we have further issues, I will contact you.
I'll cc the KWOU technical engineer, Clara Pratt.

Again, we appreciate Jared coming over so quickly.

Shelby

****This is an email****
Hi UCS Service Request staff:

I would like to put in a service request for KWOU
mobile equipment -- specifically our laptop. The
WOU number is 20110641. When a student came by to
install SAM on the machine, unfortunately the
briefcase the machine was in opened up, spilling
out some contents but not the computer itself.

Technical engineer Clara Pratt said that the cd
case exterior has come off and that this means
compact discs or DVDs can not be played for now.
I'll cc her on this too.

Here's how my schedule is looking for today,
Wednesday, Thursday and Friday:

Tuesday I'll be out here on campus putting up
sandwich boards.


 Wednesday
* 8-8:30 a.m. appt. with a student.
* 9-10 a.m. meeting.
* 10:30-11 visit to a class.

Thursday:
* 9-9:50 visit to a class.
* 12:30-1 p.m. meeting with a student.
* 2-3 p.m. meeting.

Friday:
* 12:45-1:45 Spring Visit and I'll be here in
Student Media.

Thanks,
Shelby
(w.) 838-9697