Service Request Ticket - # 50114

Service Request Information

CONTACT Name Hewett, Dianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2013 10:35 AM
Department Business/Economics Division Phone 88722
Location Email hewettd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031275[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LaserJet 4200N
Serial No. USGNS38490 Location PDR

Model Q2426A#ABA Hostname
Notes Maint Kit for HP LJ4200N from P0088536 FEB2013 SR49482; LJ 4200 Maint. Kit from P0092593 NOV2013 SR52340 Ink/Toner Refill
TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Apr 11, 2013 09:19 AM 
Task reassigned to Jared Petersen.
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Jared Petersen Apr 11, 2013 09:19 AM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Apr 11, 2013 09:15 AM 
Task reassigned to UCS Tech.
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Jared Petersen Apr 11, 2013 09:15 AM 
Took a look at the printer settings and made sure the tray was set 
to the proper paper size. Was told later that we already came over 
yesterday and did the same thing and something with the fuser.
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Jared Petersen Apr 11, 2013 08:47 AM 
Task reassigned to Jared Petersen.
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Lexie Widmer Apr 10, 2013 10:35 AM 
West House 207,
Error "refill tray 2", "unexplainable size."  
It prints only parts of jobs, then shuts down. 
Name "Greenspan"  
The printer is in an open area.
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