Service Request Ticket - # 50116

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2013 11:19 AM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101151[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55QPFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:93:9A

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Apr 10, 2013 04:54 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Apr 10, 2013 04:54 PM 
Assign the user Administrative right.
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Dyl Karbia Apr 10, 2013 03:13 PM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Apr 10, 2013 11:19 AM 
around all day
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Katie Halvorson Apr 10, 2013 11:19 AM 
johnsonk would like admin rights to the computer
sitting up front in 202.  It is on a desk right at
the front.

She was having issues connecting to ED-gondor
printer and said she didn't have rights to computer.
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