Service Request Ticket - # 50175

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2013 09:40 AM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091323[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53RYJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro (ITC311 image),Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license

Wired NIC B8:AC:6F:83:FC:14

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joshua Johnson Apr 16, 2013 11:39 AM 
Task reassigned to Self Resolved.
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Joshua Johnson Apr 16, 2013 11:39 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Apr 16, 2013 11:06 AM 
Task reassigned to Adam Fyffe.
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Lexie Widmer Apr 16, 2013 09:40 AM 
the printers:
****This is an email****
Sandy - 32068
Angel - 20010728[Edit Inv]
Tigger - 2000589
Honeybucket - 33282
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Lexie Widmer Apr 16, 2013 09:40 AM 
****This is an email****
My computer was redone last Friday because I had a
virus.  I can't print because the printers weren't
installed.  When I try to install them the list of
networked printers is empty.
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