Service Request Ticket - # 50179

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2013 11:34 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050249[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXC21440 Location PDR

Model #TB37211/a Hostname itc104.wou.edu
Notes IP: 140.211.114.77 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:A6:28

TECHS Submitted by Hannah Arriola Contact harriola08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Apr 16, 2013 12:19 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Apr 16, 2013 12:19 PM 
fixed by resizing tray 2
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Adam Fyffe Apr 16, 2013 11:50 AM 
Task reassigned to Adam Fyffe.
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Hannah Arriola Apr 16, 2013 11:34 AM 
HP Printer in ITC 104 is saying its jammed with
the error code: 60.02 there is no jam, there is
printer paper and a good print cartridge.
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