Service Request Ticket - # 50182

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2013 01:21 PM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20110132[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34TJZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007, HLM 7 WIN license from VISA2012003381

Wired NIC 78:2B:CB:B3:91:24


TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public

Entered by Date Memo
Adam Fyffe Apr 17, 2013 11:10 AM
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Apr 17, 2013 11:10 AM
reinstalled drivers
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Adam Fyffe Apr 17, 2013 09:11 AM
Task reassigned to Adam Fyffe.
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Joshua Johnson Apr 16, 2013 01:21 PM
****This is an email****

Hi there,
 The Printer number is 50040642 and the computer
number is 20110132[Edit Inv].

Thanks so much for working on this!
 Dr. Brannan


On Tue, Apr 16, 2013 at 8:52 AM, UCS
ServiceRequest  wrote:

    Could I get the printer WOU number please?


    On Tue, Apr 16, 2013 at 8:26 AM, Debi Brannan
 wrote:

        Good morning,
         My printer driver is not working. I am
having the same issue as Dr. Foster had last week
- my computer will not print to HU-Krusty in Todd
Hall any more.

         I will be in my office until noon today
but if someone wants to come over in the
afternoon, Linda in the psychology office will let
them into my office (TH 330). If tomorrow works
better I teach from noon-4 but I will be in my
office at 8:00 a.m. so someone can come after that
- or if it is after 12, noon, they can have Linda
let them in.

        Thanks so much,
         Dr. Brannan

        -- 

        Debi Brannan, Ph.D.
        Associate Editor, Psi Chi Journal of
Psychological Research
        NTT, Assistant Professor  - Psychology
Division
        Western Oregon University
        345 N. Monmouth Ave.
        Monmouth, OR 97361
        brannand@wou.edu
        Phone: 503.751.4200
        Fax: 503.838.8618
       
http://wou.edu/las/psychology/brannan/index.php




    -- 
    Service Request Desk
    Western Oregon University
    University Computing Services
    Hours: Monday-Friday 8:00am-5:00pm
    Phone: 503-838-8925
    Email: ucshelpdesk@wou.edu




-- 

Debi Brannan, Ph.D.
Associate Editor, Psi Chi Journal of Psychological
Research
NTT, Assistant Professor  - Psychology Division
Western Oregon University
345 N. Monmouth Ave.
Monmouth, OR 97361
brannand@wou.edu
Phone: 503.751.4200
Fax: 503.838.8618
http://wou.edu/las/psychology/brannan/index.php
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