Service Request Ticket - # 50183

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2013 02:24 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20120248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. 200SL703942 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:A0:FF:63

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact acarlson11@mail.wou.edu 88925

Tracking

Entered by Date Memo
Alexander Carlson
Email

Public
Entered by Date Memo
Alexander Carlson Aug 08, 2014 09:40 AM 
Status changed from (1) Pending to (5) Completed
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Alexander Carlson Aug 08, 2014 09:40 AM 
Went over there and got in with public safety - 
20120248[Edit Inv] is functioning properly. Done.
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Alexander Carlson Aug 07, 2014 04:31 PM 
Building was locked still - will get public safety 
to open it for me tomorrow.
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Alexander Carlson Aug 07, 2014 08:31 AM 
It's locked, will check it out later
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Alexander Carlson Aug 07, 2014 07:56 AM 
heading over to check it out
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Alexander Carlson Aug 07, 2014 07:54 AM 
Task reassigned to Alexander Carlson.
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Katie Halvorson Aug 06, 2014 05:08 PM 
Task reassigned to UCS Tech.
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Megan Thibeault Apr 16, 2013 03:27 PM 
Task reassigned to Richard Kavanagh.
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Katie Halvorson Apr 16, 2013 02:24 PM 
****This is an email****
H
ello UCS,

In the MNB Student Lounge - #112 - the thin client
keeps shutting down and rebooting for no reason. 
 It is  WOU #
2
0120248

Thank you for your assistance,
Sharon
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