Service Request Ticket - # 50193

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2013 04:42 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090478[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
Serial No. HAV037557 Location PDR

Model 8860/DN Hostname lab-itc001/lab-itc001color- itc001.wou.edu
Notes 140.211.114.84 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:AD:78:1D

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 23, 2013 02:15 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 23, 2013 02:15 PM 
This is printer is fixed. One of the gears needed
replaced.
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Megan Thibeault Apr 18, 2013 08:34 AM 
Ref# 18948446
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Megan Thibeault Apr 18, 2013 07:51 AM 
Task reassigned to Megan Eichler.
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Lexie Widmer Apr 17, 2013 04:42 PM 
When this printer prints, it's very noisy.  It
sounds like the gears are grinding and having
trouble.  The noise level is increasing.
It's a HL-Ref printer.
It does seem to be printing out ok.
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