Service Request Ticket - # 50196

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2013 08:07 AM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060076[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXF75829 Location PDR

Model PQ5409A Hostname hl-refdesk.wou.edu
Notes fuser replaced 5-2009 from P0070552, maintenance kit from P0072923 11-2009, HP LJ4350DN Maint Kit from P0083096 12-5-2011 IP:140.211.112.26 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D2:A8:2F

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 18, 2013 08:43 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 18, 2013 08:43 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Apr 18, 2013 08:43 AM 
Cleared the queue and its printing fine.
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Lexie Widmer Apr 18, 2013 08:07 AM 
It's only printing blank pages, with an error
message at the top.  There is also always
something in the queue even though no jobs have
been sent.  
This is the staff printer at the Information Desk.  
"HL-1082"

Hamersly Info Desk 88418
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