Service Request Ticket

Service Request Information

CONTACT	Name	Plahn, Ambre	Date	Apr 19, 2013 12:37 PM
	Department	Special Projects	Phone	89763
	Location		Email	plahna@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090737 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	D81VGK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010, Adobe CS6 Design Std WIN from P0089412
	Wired NIC	00:26:B9:77:C5:30

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Apr 22, 2013 12:43 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Apr 22, 2013 12:43 PM	Installed Adobe CS6 design on the machine located at the Maaske Hall.	Add Attachment
Dyl Karbia	Apr 22, 2013 12:38 PM	Task reassigned to Dyl Karbia.	Add Attachment
Dyl Karbia	Apr 22, 2013 10:51 AM	Left VM	Add Attachment
Joshua Johnson	Apr 22, 2013 08:52 AM	Will be in the office all day until 4	Add Attachment
Jared Petersen	Apr 22, 2013 08:16 AM	Left VM	Add Attachment
Dyl Karbia	Apr 19, 2013 02:19 PM	Left VM	Add Attachment
Jared Petersen	Apr 19, 2013 01:15 PM	Left VM.	Add Attachment
Tricia Flaherty	Apr 19, 2013 12:37 PM	The media for this is large so it will be on shelf with copy of Service Request and invoice for when you install for Amber Plahn	Add Attachment