Service Request Ticket - # 50228

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2013 09:47 AM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120688[Edit Inv] (opens in a new window) Bldg/Room TODD 235
Service Tag Description Apple MacBook Pro 15w/ Retina, 2.7GHz Quad-core In
Serial No. C02KC0Y4FFT4 Location Mike Bicknell, TRI NCDB Video equipment

CPU Intel Core i7(2.7GHz quad, 6MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office for MAC 2011 from P0088966, Adobe Premiere Pro CS6 for Mac from P0088966, Adobe CC2015 subscription serialized desktop from Order#9125 MAY2016; CamtasiaforMac v3.0.3 Academic license VISA2016006138 FEB2017 SR#; REMOVE SERIALIZED ADOBE CC JULY2019 as NO LONGER PAID SUBSCRIPTION;

Wired NIC 40:6C:8F:42:F0:25


Wireless NIC 28:CF:E9:14:94:B1


Bluetooth NIC 28:CF:E9:14:94:B2

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 22, 2013 03:55 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 22, 2013 10:08 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Apr 22, 2013 10:08 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Apr 22, 2013 09:47 AM 
This will be on shelf between my desk and Bathroom
with Setup form, invoice, and software media for
Adobe Premier Pro CS6 software install.  There is
also two external hard drives with this order and
misc. cables
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