Service Request Ticket

Service Request Information

CONTACT	Name	Mueller-Warrant, Piper	Date	Apr 22, 2013 02:01 PM
	Department	College of Liberal Arts and Sciences	Phone	88859
	Location		Email	muellerp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20071163 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	9N8SFG1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066324 installed as Office 2007
	Wired NIC	00:1E:C9:72:D9:BE

TECHS	Submitted by	Lexie Widmer	Contact	lwidmer11@wou.edu	88925
	Primary Technician		Contact	agandara09@wou.edu	88925

Entered by	Date	Memo
Andrew Gandara			Email Public
Entered by	Date	Memo
Andrew Gandara	Apr 22, 2013 03:10 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Andrew Gandara	Apr 22, 2013 03:10 PM	Installed Stella on loaner machine	Add Attachment
Andrew Gandara	Apr 22, 2013 02:37 PM	Task reassigned to Andrew Gandara.	Add Attachment
Lexie Widmer	Apr 22, 2013 02:08 PM	Correction: Refer to SR 50195	Add Attachment
Lexie Widmer	Apr 22, 2013 02:02 PM	The room is open for the rest of the day today, They would really like it if could happen before the 10:00 class tomorrow.	Add Attachment
Lexie Widmer	Apr 22, 2013 02:01 PM	Refer to SR 50232 They need Stella 10.0 on the loaner, if they aren't going to get the other computer fixed soon. It's in NS 204, the middle computer, on the wall by the door.	Add Attachment