Service Request Ticket

Service Request Information

CONTACT	Name	Wade, Philip	Date	Apr 22, 2013 03:26 PM
	Department	Natural Science Division	Phone	88225
	Location		Email	wadep@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Scanner	Edit WOU #	20120809 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Epson WorkForce DS-6500 Document Scanner #B11B205221
	Serial No.	PWTZ000007	Location	PDR

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Apr 23, 2013 04:40 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Apr 23, 2013 04:40 PM	I installed the Epson Scanner in NS 125 after Andrew informed me that the lab is going to be open all day. Scanner works fine.	Add Attachment
Andrew Gandara	Apr 23, 2013 02:53 PM	Task reassigned to Dyl Karbia.	Add Attachment
Andrew Gandara	Apr 23, 2013 02:51 PM	He called back. He is going to leave the lab open for the rest of the day. If we can't today, the lab is available from 12-2pm tomorrow. Dyl said he will go install it today	Add Attachment
Andrew Gandara	Apr 23, 2013 01:46 PM	Left VM for hours	Add Attachment
Tricia Flaherty	Apr 23, 2013 10:31 AM	Philip Stoped by and picked up Sony lens that was on same order, Lacey forgot to mention it in the task notes below but he has the lens now	Add Attachment
Dyl Karbia	Apr 23, 2013 08:33 AM	I spoke with owner of this Epson Scanner. He said he will be available today at the hour of 1:00-2:00PM and the scanner need to be install in NS125.	Add Attachment
Lacey Davis	Apr 22, 2013 03:26 PM	An Epson Workforce DS-6500 Document Scanner needs to be setup and delivered to Philip Wade in NS 119. The W# is 20120809. It is to be connected to the computer with W# 20101170. Philip also ordered a lens that is located with the scanner equipment on the counter in ITC 008.	Add Attachment