Service Request Ticket - # 50247

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2013 04:13 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050253[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXC21472 Location PDR

Model #TB37211/a Hostname itc001.wou.edu
Notes IP: 140.211.114.84 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:A6:F1

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Apr 24, 2013 11:00 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Apr 24, 2013 11:00 AM 
Turned off reseated power cord, worked.
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Adam Fyffe Apr 24, 2013 09:14 AM 
Task reassigned to Adam Fyffe.
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Lexie Widmer Apr 22, 2013 04:13 PM 
The Printer in ITC 001 is in sleep mode, but is
not responding.  They restarted it, but it went
back into sleep mode.  
Lab-ITC001
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