Service Request Ticket - # 50251

Service Request Information

CONTACT Name Clinton, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2013 09:31 AM
Department Natural Science Division Phone 88488
Location Email clintos@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120150[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. JLJK7V1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086494

Wired NIC 18:03:73:34:8A:7A

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Apr 23, 2013 04:45 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Apr 23, 2013 04:45 PM 
I check the computer located in NS 116 with VGA
problem.The VGA cable wasn't properly connected to
the system unit. I also resolve the printing
issue.Both machines work fine.
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Dyl Karbia Apr 23, 2013 04:44 PM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Apr 23, 2013 04:44 PM 
I check the computer located in NS 116 with VGA
problem.The VGA cable wasn't properly connected to
the system unit. I also resolve the printing
issue.Both machines work fine.
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Lexie Widmer Apr 23, 2013 09:31 AM 
NS 116, One computer has  no VGA/UGA cable, it's
by cabinet number 7.
20120150[Edit Inv].

NS 116, computer 20120156[Edit Inv] cannot locate the
printer in NS 116.  Located next to drawer 15.  

This room is a lab, best time for access is all
day Monday and Friday and Wednesday morning.
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