Service Request Ticket - # 50256

Service Request Information

CONTACT Name Baltzley, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2013 02:22 PM
Department Natural Science Division Phone 88832
Location Email baltzlem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091040[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VGCRL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2F:9B

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Apr 24, 2013 11:01 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Apr 24, 2013 11:01 AM 
Updated drivers and windows updates
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Adam Fyffe Apr 24, 2013 09:12 AM 
Task reassigned to Adam Fyffe.
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Joshua Johnson Apr 23, 2013 02:22 PM 
Mike Baltzley called and stated that the usb on
computer 20091040[Edit Inv] is not working. The computer is
located in NS 202.

Michael Baltzley
NS 219
88832
baltzlem@wou.edu
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