Service Request Ticket - # 50257

Service Request Information

CONTACT Name Hoobler, Gudrun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2013 02:32 PM
Department Humanities Division Phone 88715
Location Email hoobleg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091295[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53L1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F6:C7

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Apr 24, 2013 11:01 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Apr 24, 2013 11:01 AM 
reinstalled drivers
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Adam Fyffe Apr 24, 2013 09:01 AM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Apr 23, 2013 02:32 PM 
Linda Kunze can open her office if she is not
available.
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Katie Halvorson Apr 23, 2013 02:32 PM 
When they go to print there is an error that says
something about not being able to print to krusty.
 They are trying to print to hu-TODD.  There has
been same issue with other people and tech always
comes over and fixes it but now she is having the
issue.
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