Service Request Ticket - # 50261

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2013 08:54 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080293[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY126679 Location PDR

Model CB516A Hostname wuclab.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, maintenance repair with HP LJ P4515 Maint Kit from P0080195 5-2011 SR42487, LaserJet P4515 fuser maint. replacement from P0085129 5-2012 SR47080, LJ P4515X Maint Kit for Maint repair SR49266 from P0088748 IP: 140.211.118.46 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:A4:76

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Apr 24, 2013 11:01 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Apr 24, 2013 11:01 AM 
reseated toner
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Adam Fyffe Apr 24, 2013 09:05 AM 
Task reassigned to Adam Fyffe.
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Joshua Johnson Apr 24, 2013 08:54 AM 
The printer in the WUC computer lab is not
printing and is giving a 10.00.00 memory error.
The printer was power cycled and this did not
correct the error. With the error the printer will
not print.

Contact

Angie Barry
88064
barrya@wou.edu


Called in by Annie Rolston
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