Service Request Ticket

Service Request Information

CONTACT	Name	Cardinal, Marita	Date	Apr 24, 2013 11:11 AM
	Department	Health & Exercise Science	Phone	88023
	Location		Email	cardinm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20120797 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	MacBook Pro ,15-inch, 2.3GHz Quad-core Intel Core
	Serial No.	C02KJ1EWF1G3	Location	PDR
	CPU	Intel Core i7(2.3GHz quad, 6MB L3 cache)
	OS	MAC OS X 10.8 (Mountain Lion)	Software	MS Office for MAC 2011 from P0089621
	Wired NIC	10:DD:B1:B4:21:90
	Wireless NIC	28:CF:E9:60:11:75
	Bluetooth NIC	28:CF:E9:60:11:76

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	May 01, 2013 08:21 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Apr 25, 2013 12:15 PM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Apr 25, 2013 12:15 PM	cases came in for all three laptops and I have made 1 invoice for the pair that is funded by HPE903 AIC and another invoice for the HPE910 funded laptop, All can be delivered to Marita Cardinal	Add Attachment
Dale Goodell	Apr 25, 2013 11:00 AM	Task reassigned to Tricia Flaherty.	Add Attachment
Dale Goodell	Apr 25, 2013 11:00 AM	Tricia: I've imaged and prepped all three laptops for delivery. You can give the task back to me for delivery when the cases come. -Dale	Add Attachment
Dale Goodell	Apr 24, 2013 11:49 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Dale Goodell	Apr 24, 2013 11:20 AM	Task reassigned to Dale Goodell.	Add Attachment
Lacey Davis	Apr 24, 2013 11:11 AM	Marita Cardinal ordered three MacBook Pro laptops and they need to be setup and delivered. W# 20120797 goes to the Old PE GYM. W# 20120798 goes to New PE 201 GYM. W# 20120842 goes to the HWC room 302. Cases will go with these laptops, when the cases arrive Tricia will print the invoices. The equipment is located on the shelf across from the restroom in ITC 009.	Add Attachment