Service Request Ticket - # 50269

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2013 11:37 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090025[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV405310 Location PDR

Model 8860/DN Hostname itc002.wou.edu
Notes 140.211.114.23 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:C4:3E:F9

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 25, 2013 01:44 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 25, 2013 01:44 PM 
Status changed from (5) Completed to (1) Pending
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Megan Thibeault Apr 25, 2013 01:44 PM 
broken camshaft
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Megan Thibeault Apr 25, 2013 01:44 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 25, 2013 01:44 PM 
fixed
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Megan Thibeault Apr 25, 2013 09:33 AM 
Ref#18962459
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Megan Thibeault Apr 25, 2013 09:25 AM 
Task reassigned to Megan Eichler.
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Katie Halvorson Apr 24, 2013 11:37 AM 
Error on printer screen reads "0700740-387585" and
they try to push help option but nothing ever
fixes it.  He has also tried restarting the
printer and still gives same error every time.

2nd floor in alcove
HL-labAlcove
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