Service Request Ticket - # 50270

Service Request Information

CONTACT Name Ferraris, Claire   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2013 11:54 AM
Department Humanities Division Phone 88191
Location Email ferrarc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090543[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 71JTFK1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71JTFK1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:17:32

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe May 08, 2013 10:31 AM 
Task reassigned to Adam Fyffe.
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Adam Fyffe May 08, 2013 10:31 AM 
Task reassigned to Adam Fyffe.
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Adam Fyffe May 08, 2013 10:31 AM 
Speakers installed
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Adam Fyffe May 07, 2013 09:10 AM 
Task reassigned to UCS Tech.
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Adam Fyffe May 07, 2013 09:09 AM 
She is in Monday, Wednesday, Thursday 3:00 - 5:00 pm.
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Adam Fyffe May 01, 2013 09:11 AM 
Sent email for Availability
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Adam Fyffe Apr 30, 2013 09:01 AM 
Left VM
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Adam Fyffe Apr 25, 2013 11:09 AM 
Left VM
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Adam Fyffe Apr 25, 2013 09:01 AM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Apr 24, 2013 11:54 AM 
****This is an email****
Service Request Desk,
Please make a SR for the US Techs to take Claire
Ferraris a set of used speakers for her
workstation W#20090543[Edit Inv] in HSS117. 
It appears her speakers have gone missing.

Tricia
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Katie Halvorson Apr 24, 2013 11:54 AM 
****This is an email****
Just wondering if you can give me some direction
on this?
Debbie
Humanities
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Katie Halvorson Apr 24, 2013 11:54 AM 
****This is an email****
Debbie,
The speakers attached to my computer have been
taken (stolen?).
Is there a way I can get them replaced for next
year? I do use
the sound on my computer frequently. Claire
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