Service Request Ticket

Service Request Information

CONTACT	Name	Mafit, Cindi	Date	Apr 24, 2013 03:38 PM
	Department	The Research Institute	Phone	88792
	Location		Email	mafitc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20120847 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
	Serial No.	7C1FCX1	Location	PDR
	CPU	Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)
	OS	Windows 7 Pro, 64 bit	Software	Office Pro Plus 2013 from P0089652 downgraded to Office Pro Plus 2010; TRANSFERRED to NEW laptop W#20150317 FEB2016 SR59330 Adobe Acrobat XI Pro(v.11) from P0093209, Adobe InDesign CS6 (v.8) License from P0093384
	Wired NIC	90:B1:1C:7B:79:A3

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Apr 25, 2013 04:11 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Apr 25, 2013 12:39 PM	we have an end user name and location from Cindi: Kjerstin Stanavige and she will be in Todd 222.	Add Attachment
Dale Goodell	Apr 25, 2013 09:51 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Dale Goodell	Apr 25, 2013 09:51 AM	Task reassigned to Dale Goodell.	Add Attachment
Lacey Davis	Apr 24, 2013 03:38 PM	A dell computer and monitor need to be setup and delivered to Cindi Mafit in TRI Todd. This station is for a new hire. The computer W# is 20120847 and the monitor W# is 20120836. The equipment is located on the counter in ITC 008.	Add Attachment