Service Request Ticket - # 50287

Service Request Information

CONTACT Name DeVolder, Norma   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 25, 2013 08:15 AM
Department Student Health & Counseling Center Phone 88313
Location Email devoldern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20120568[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Epson WorkForce DS-6500 Document Scanner #B11B205221
Serial No. PWTZ000872 Location PDR
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker Apr 25, 2013 03:31 PM 
Task reassigned to Richard Kavanagh.
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Samantha Brubaker Apr 25, 2013 03:31 PM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Apr 25, 2013 03:31 PM 
The remote scan software had not been registered, and the trial 
period expired.
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Katie Halvorson Apr 25, 2013 08:15 AM 
When she tries to use the scanner it has a box
with scanner setting but there is nothing she can
click on and it doesn't respond.  She tried
restarting the computer and same message with
settings came up and then an error that says
cannot connect to server.  The scanner says ready
though.
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