Service Request Ticket - # 50319

Service Request Information

CONTACT Name Zobel, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 29, 2013 10:47 AM
Department Education & Leadership Phone 88728
Location Email zobelg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120801[Edit Inv] (opens in a new window) Bldg/Room SSC 217
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MKK19UDV30 Location Old Ed

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0089621

Wired NIC 10:DD:B1:C8:E4:C5


Wireless NIC 28:CF:E9:60:E3:47


Bluetooth NIC 28:CF:E9:60:E3:48

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 01, 2013 02:04 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 29, 2013 10:50 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Apr 29, 2013 10:50 AM 
Task reassigned to Dale Goodell.
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Lacey Davis Apr 29, 2013 10:47 AM 
Greg Zobel ordered a MacBook Pro laptop to go into
a classroom (ITC 001). This laptop needs to be
setup and delivered. The W# is 20120801[Edit Inv]. Note:
this may need additional apps. The equipment is
located on the shelf across from the restroom in
ITC 009.
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