Service Request Ticket - # 50339

Service Request Information

CONTACT Name DeVolder, Norma   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 01, 2013 08:34 AM
Department Student Health & Counseling Center Phone 88313
Location Email devoldern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Scanner Edit WOU # 20120568[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Epson WorkForce DS-6500 Document Scanner #B11B205221
Serial No. PWTZ000872 Location PDR

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public

Entered by Date Memo
Adam Fyffe May 01, 2013 09:46 AM
Status changed from (1) Pending to (5) Completed
Add Attachment
Adam Fyffe May 01, 2013 09:46 AM
reseated on dock and restarted the scanner
Add Attachment
Adam Fyffe May 01, 2013 09:17 AM
Task reassigned to Adam Fyffe.
Add Attachment
Joshua Johnson May 01, 2013 08:34 AM
Norma's Scanner is not connecting to her computer.
The Scanner number is 20120568[Edit Inv] and the computer
number is 20120561[Edit Inv].  The scanner stopped working
this morning 5/1/13. She has restarted the computer.

The Scanner is in the Nurse Station of SHC
Norma Devolder
88313
devoldern@wou.edu
Add Attachment