Service Request Ticket - # 50348

Service Request Information

CONTACT Name Carey, Winnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 01, 2013 12:42 PM
Department Deaf Studies and Professional Studies Phone 88463
Location Email careyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071157[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Canon -ImageClass MF6540
Serial No. dkf11122 Location PDR

Model mf6590 Hostname
Notes Ink/Toner Refill
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Jared Petersen May 22, 2013 09:03 AM 
Task reassigned to Self Resolved.
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Jared Petersen May 22, 2013 09:03 AM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen May 22, 2013 09:03 AM 
Task reassigned to Jared Petersen.
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Jared Petersen May 22, 2013 09:03 AM 
Called, working now.
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Dyl Karbia May 14, 2013 08:30 AM 
Left VM
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Laven Voth May 10, 2013 10:26 AM 
Task reassigned to UCS Tech.
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Andrew Gandara May 06, 2013 04:38 PM 
Task reassigned to Laven Voth.
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Andrew Gandara May 06, 2013 04:38 PM 
Call during office hours tomorrow.
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Lexie Widmer May 06, 2013 10:27 AM 
****This is an email****
The printer identification is Canon MF6500 Series
UFRII LT and is located in ED242.
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Jared Petersen May 03, 2013 10:54 AM 
Task reassigned to UCS Tech.
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Jared Petersen May 03, 2013 10:54 AM 
Room was locked. Unable to check on printer.

Office hours:
Tuesday 8:30 AM -3:00 PM
Wednesday 8:30 AM - 3:00 PM
Thursday 8:30 AM - 2:30 PM
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Jared Petersen May 03, 2013 10:43 AM 
Task reassigned to Jared Petersen.
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Lexie Widmer May 02, 2013 04:40 PM 
Task reassigned to UCS Tech.
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Nicole Crane May 02, 2013 04:37 PM 
The computer is in ED 242. It is a Canon 6590. It 
is a stand alone.
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Lexie Widmer May 01, 2013 04:48 PM 
Left VM and emailed for that info.
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Lori Burgeson May 01, 2013 03:02 PM 
Task reassigned to Service Request Desk.
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Lori Burgeson May 01, 2013 03:02 PM 
Please find out the "name" of the printer and
where the printer is located
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Katie Halvorson May 01, 2013 12:42 PM 
She has tried printing many different kinds of
documents and nothing is getting to the printer. 
Others who are using it are having the same
problem.  Computer says jobs have been sent to the
printer but printer has an error about loading
paper but the trey it refers to has paper.  She
has tried rebooting the printer and her computer.
 There is also a red light flashing on the printer. 

Call before coming since she has limited hours in
the office.  Tuesday-wed 830-3
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