Service Request Ticket - # 50350

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2013 10:43 AM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090310[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFMYVH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6B:D2

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth May 02, 2013 11:24 AM 
Task reassigned to Laven Voth.
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Laven Voth May 02, 2013 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth May 02, 2013 11:24 AM 
Was set to scale 50%.  Now working properly.
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Katie Halvorson May 02, 2013 10:43 AM 
All of a sudden the printers she prints to text is
very small. She tried CTRL + and still small size
and went through settings but can't seem to change
the size.  She only has the issue from her email.
 She tries to print to Hp-laserjet P2015
(WOU#20071027) is the name she prints to and the
other one is her personal from home.
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