Service Request Ticket

Service Request Information

CONTACT	Name	Harris, Debra	Date	May 02, 2013 03:42 PM
	Department	Health & Exercise Science	Phone	88923
	Location		Email	harrisd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20071222 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755 2.66GHz 4M VT 1333MHz FSB
	Serial No.	7HVTGG1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003, STATA/SE 11(single-user license) from VISA2009001602 July2010 UPGRADED to v12 AND TRANSFERED to Siobhan Maty on W#20111079 SEPT2012, EndNote X3 for WIN from P0075496 July 2010
	Wired NIC	00:1E:C9:7D:DE:48

TECHS	Submitted by	Lexie Widmer	Contact	lwidmer11@wou.edu	88925
	Primary Technician		Contact	jpetersen11@wou.edu	88925

Entered by	Date	Memo
Jared Petersen			Email Public
Entered by	Date	Memo
Jared Petersen	May 17, 2013 10:52 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jared Petersen	May 17, 2013 10:51 AM	Made Debra an admin and ran a HP printer update. Left number in case they need anything else.	Add Attachment
Jared Petersen	May 17, 2013 10:05 AM	Task reassigned to Jared Petersen.	Add Attachment
Andrew Gandara	May 13, 2013 02:57 PM	Status changed from (2) Scheduled to (1) Pending	Add Attachment
Andrew Gandara	May 13, 2013 02:57 PM	Left VM	Add Attachment
Andrew Gandara	May 09, 2013 01:59 PM	Task reassigned to UCS Tech.	Add Attachment
Andrew Gandara	May 07, 2013 02:14 PM	Left VM	Add Attachment
Andrew Gandara	May 06, 2013 04:40 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Andrew Gandara	May 06, 2013 04:39 PM	Task reassigned to Andrew Gandara.	Add Attachment
Lexie Widmer	May 02, 2013 03:44 PM	She might not get here until 2:30.	Add Attachment
Lexie Widmer	May 02, 2013 03:43 PM	*office hours are 2-4.	Add Attachment
Lexie Widmer	May 02, 2013 03:42 PM	Computer needs to be updated and Debra needs to be made an administrator. Multiple programs need to be updated. NPE 206 503-805-4666 She is not on campus very often, so if possible someone needs to meet at her office next Tuesday from 2-11.	Add Attachment